ANSWERS TO YOUR QUESTIONS

What products does Splitfirst specialize in?

Splitfirst specializes in high-performance bicycle components, including stems, hubs, and carbon road wheelsets. Our products are designed and manufactured with precision and innovation to meet the needs of cycling enthusiasts worldwide.

We welcome resellers and business partners globally. If you are interested in distributing Splitfirst products, please contact us via email or our website inquiry form. Our team will provide all the necessary support to start a partnership.

All Splitfirst products undergo rigorous testing and quality control. We incorporate rider feedback, co-design processes, and thorough inspections to ensure durability, precision, and optimal performance.

We ship worldwide from our hubs in China (Changsha), and we are expanding our distribution channels to serve customers efficiently in other regions.

Shipping time varies depending on your location. Orders are processed quickly, and we work with reliable logistics partners to ensure timely delivery. You will receive a tracking number for your order once it ships.

Both options are available. Whether you are a personal buyer looking for high-quality cycling components or a business seeking bulk orders, Splitfirst can cater to your needs

We are committed to customer satisfaction. If you encounter any issues with our products, please contact our support team. We provide guidance for returns, replacements, or repairs based on the product type and condition.

Our professional customer service team is available via email, live chat, or our website inquiry form. We are always ready to answer your questions and provide guidance on products, orders, or partnerships.